[ Support ]

We've got your back-office

Real help from people who understand F&B ops — not a script. Reach us however suits you.

EMAIL

support@taukira.com

The fastest way to reach a human. Tell us your business name and what you're seeing — screenshots help.

Email support

TELEGRAM

In-chat help

Already using the bot? Send /help in Telegram for command guidance, or message us there.

Response times

We aim to reply to every message within one business day. Pro and Business plans get priority support and a faster turnaround.

Before you write in

A lot of questions are answered on the pricing page's FAQ — trials, billing, data export and how staff information is kept safe. If your answer isn't there, email us and we'll sort it.

Something broken or urgent?

If the service is down or a payroll run looks wrong, email support@taukira.com with "URGENT" in the subject and we'll jump on it.